Case Study

Del Carmen Hospitality

Florida

When we first met Jairo in January 2024, Del Carmen's portfolio was underperforming despite its prime Miami locations. Through strategic pricing and revenue management, Del Carmen Hospitality transformed from struggling to outpacing the competitive Miami market with a 64% revenue increase.

Before RPM
$1M
After RPM
$1.6M
Growth
64%
Property management & rental arbitrage company in Miami, FL
RevPAR up 21% in month 1 and 36% in month 2
Achieved Superhost status and diversified across Airbnb, VRBO, and Booking.com

Unlocking Miami’s Potential

When we first met Jairo in January 2024, Del Carmen’s portfolio was underperforming despite its prime locations. The problems were clear, and the opportunity was significant.

Phase 1 - Audit & Quick Wins

Our team conducted a comprehensive audit of the portfolio, identifying immediate opportunities for improvement. We addressed pricing gaps, optimized listing content, and implemented strategic rate adjustments.

Phase 2 - Full RPM Service

In April 2024, Del Carmen Hospitality became a full RPM client. With pricing off their plate, the team could focus on operations and growth. Our revenue managers introduced:

  • Strategic seasonal pricing
  • Market-responsive rate adjustments
  • Occupancy pacing optimization
  • Multi-channel distribution strategy

Rapid Results

The results came quickly:

  • RevPAR up 21% in month 1
  • RevPAR up 36% in month 2
  • 64% total revenue growth from $1M to $1.6M

Outpacing the Market

Today, Del Carmen is outpacing the Miami market, despite heavy competition and its reliance on international travel. The business has secured Superhost status, diversified beyond Airbnb into VRBO and Booking.com, and continues to expand with new properties under negotiation.

“Taking pricing off our plate let us focus on what we do best—delivering exceptional guest experiences in Miami.”

— Jairo Osorno, Founder

Jairo Osorno, Founder of Del Carmen Hospitality
Jairo Osorno, Founder of Del Carmen Hospitality

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